Christmas Message from Phil Clark

Dear Clients, Friends and Business Partners
Just a brief note from me to take this opportunity to wish you Seasons Greetings and to let you know what has been happening with us in 2018.
This has been very busy and productive year for us here at Bristol, Bath & Exeter Mortgages Online. Our team of Mortgage Advises has continued to give expert advice and great service to all our clients both old and new. Paul Kelly and Jon Ley continue to do a fantastic job working with our clients mostly based in the Bristol area, with Jon assisting me with leads coming from our Topsham office. Chris Seward manages our Bath operation which is completing its second successful full year and is also our Equity Release Specialist.
Many of you will know Kam who worked with me in an administration role and we said goodbye to her back in the summer, as she moved on to pastures new. In November, we welcomed Jordan Price into a new role as Lead Administrator, working closely with me progressing applications as well as doing product research, which enables me to offer the best products on the market.
George Gibson not only offers fantastic support to the whole team and our clients but also keeps the office shipshape and Bristol fashion! George has been with me for three years after Christmas, and I’m so grateful for everything he does.
On personal note, I would like to thank everyone for their overwhelming kindness and generosity for our chosen charity which is Ataxia UK. My eldest daughter Tallulah was diagnosed with a rare form of Ataxia in May 2017. Our efforts with fundraising for research and ultimately a a cure will continue in 2019 with the new fundraising challenge. Funds raised this year included over £10,000 from a dedicated Just Giving page and £5,000 from a Golf Day, which we plan to run again later next year
In terms of business we are always delighted with the amount of repeat business with clients coming back to us, time and time again as well as recommendations and referrals. As I write this note, we have 135 5-star reviews on Google, which is fantastic! We are also dealing with an increasing number of lenders many of whom will only deal with intermediaries/brokers like ourselves, which means we can offer such a wide range of mortgages and protection products from first-time buyers through to portfolio landlords.
It just leaves me, on behalf of all the team here, to wish you and your families a very Merry Christmas and a happy and healthy 2019.
Kindest regards
Phil Clark